Shipping
Delivery & payment on receipt
Metana ships across the contiguous United States. You pay only when the package is in your hands - by cash or card to the courier. No advance payment is ever required.
Delivery zones & timelines
| Region | Dispatch | Estimated Delivery | Shipping Cost |
|---|---|---|---|
| West Coast (CA, OR, WA, NV) | 1-2 business days | 2-3 business days | Free |
| Mountain & Southwest | 1-2 business days | 3-4 business days | Free |
| Midwest | 1-2 business days | 3-5 business days | Free |
| South & Southeast | 1-2 business days | 4-5 business days | Free |
| Northeast | 1-2 business days | 4-6 business days | Free |
Delivery times are estimates. Actual times may vary due to carrier conditions. Dispatch begins after phone confirmation of your order.
How it works
From order to your door
- Submit your request - name and phone number in the order form.
- Confirmation call - operator calls Mon-Fri 9 am-5 pm PT to confirm details.
- Dispatch - order ships within 1-2 business days of confirmation.
- Delivery - courier delivers to your door; you pay on receipt.
- Enjoy or return - 14-day return window from the date of receipt.
Payment on delivery - your options
Cash
Exact change appreciated but not required
Card on delivery
Visa and Mastercard accepted
No advance payment
Never pay before your parcel arrives
Right to refuse
Decline the parcel at the door; order cancelled automatically
Returns
You have 14 calendar days from the date of receipt to return Metana. The packaging must be unopened and undamaged. Return shipping costs are the responsibility of the customer unless the product is defective or incorrectly shipped.
Order Metana today
Ships within 1-2 days · pay on delivery · 14-day returns